Terms and Conditions bento123 –
The Complete Guide for Members

These Terms and Conditions ("Agreement") govern the relationship between bento123 ("Platform", "We") and individuals who register for or use the platform's services ("Member", "You"). This Agreement takes effect on the date you accept these terms during the registration process.

In this document, the following terms carry the meanings as stated:

• "Platform" refers to the bento123 website accessible via the official domain, including the mobile app for Android and iOS.
• "Account" refers to the personal account registered by a Member using valid and accurate personal information.
• "Balance" refers to the total funds available in a Member's account digital wallet at any given time.
• "Wagering" refers to any paid gaming activity conducted through the bento123 platform, including slots, sports, bingo, and live casino.
• "Bonus" refers to additional credits, free spins, or other benefits granted by bento123 to Members subject to specified conditions.

Bento123 reserves the right to update or amend these terms at any time. Amendments take effect as soon as they are published on the platform. Continued use of the platform following such amendments constitutes acceptance of the revised terms.

To register for and use the bento123 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the date of registration;
• Have full legal capacity to enter into a binding agreement;
• Not registered as a self-excluded individual under any gambling exclusion programme;
• Acting in your own personal capacity and not as a representative or agent of any third party;
• Deposits made must use funds that are legally owned by you.

Bento123 reserves the right to request identity verification documents at any time to confirm member eligibility. Failure to provide the requested documents within the stipulated timeframe may result in a temporary restriction on the account until verification is complete.

Each individual is only permitted to hold one (1) active account at bento123. Holding multiple accounts under the same individual is a violation of these terms and may result in the closure of all related accounts and forfeiture of any existing balances.

During registration, you are required to provide the following information accurately and truthfully:

• Full name as stated in your official identification document;
• Exact date of birth;
• An active mobile phone number registered in Malaysia;
• A valid and active email address;
• A valid national identification card or passport number.

Providing false or misleading information during registration is a serious breach of these terms. bento123 reserves the right to close any account found to have been registered using inaccurate information, and any winnings obtained through such an account may be voided.

Bento123 accepts deposits and processes withdrawals through a variety of payment methods supported in Malaysia. All transactions are protected with 256-bit SSL encryption to ensure the security of your financial data.

Withdrawals may only be made to the same payment method used for the deposit, or to a verified bank account in the member's name. Withdrawals to third-party accounts are strictly not permitted.

Bento123 reserves the right to request additional verification documents before processing a withdrawal to ensure compliance with anti-money laundering (AML) requirements. This includes but is not limited to copies of identification cards, bank statements, and proof of payment method.

All bonuses and promotions offered by bento123 are subject to rollover requirements (wagering requirements) specified for each offer. These requirements are clearly stated on the relevant promotions page and must be fulfilled before any winnings derived from a bonus can be withdrawn.

The following additional terms apply to all bento123 bonuses:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms;
• Bonuses cannot be transferred between accounts or to other members;
• Bento123 reserves the right to revoke any bonus that has been misused or obtained through illegitimate means;
• Bonuses have a set validity period — any unused bonus will expire automatically once that period ends;
• Some games may not be eligible to contribute towards certain bonus rollover requirements. Please review the specific terms of each promotion.

All games available at bento123 use RNG (Random Number Generator) technology certified by independent verification bodies. This ensures that every spin, dice roll, or card dealt is entirely random and cannot be manipulated.

Game results recorded by the bento123 server are final. In the event of a discrepancy between the display on the user's device and the server records, the server records will serve as the definitive reference for determining the final outcome.

Should a technical disruption occur during a gaming session that prevents the game from being completed:

• If a wager has been placed but the round has not yet completed, bento123 will restore the wager to the member's wallet;
• If the round has completed but winnings have not been credited due to a technical disruption, the winnings will be credited manually once the investigation is concluded;
• Disruptions caused by the member's own internet service provider or device are beyond the responsibility of bento123.

The following activities are strictly prohibited on the bento123 platform:

• Multiple Account Ownership – Registering or using more than one account under the same name or identical or related personal information;
• Identity Fraud – Registering using another person's identity or submitting false verification documents;
• Money Laundering – Using the bento123 platform as a medium to process or conceal funds derived from illegal activities;
• System Manipulation – Using software, automated scripts, bots, or any technical means to gain an unfair advantage;
• Bug Exploitation – Exploiting any software bugs or system errors to obtain illegitimate wins;
• Unauthorized Collusion – Colluding with other members to manipulate game outcomes, particularly in live table games.

The security of your account is a shared responsibility between bento123 and you as a member. Our platform uses high-level encryption and two-factor authentication (2FA) to protect your account from unauthorized access.

As a member, you are responsible for:

• Create a strong, unique password that is not shared with other platforms or services;
• Not disclosing your password or verification codes to anyone, including bento123 support staff;
• Ensure you log out of your account when using a shared device;
• Report to the bento123 support team immediately if you suspect any unauthorized activity in your account.

Bento123 shall not be liable for any losses suffered as a result of a member's failure to observe the basic security measures stated above, including where an account is accessed by an unauthorised party due to the member's own negligence.

Bento123 reserves the right to suspend, restrict, or close any account without prior notice if there is evidence or reasonable suspicion of a breach of these terms, fraudulent activity, or money laundering.

Members may also request voluntary account closure by contacting the bento123 customer support team. In the case of voluntary closure:

• Any remaining balance in the account will be returned to the original payment method within 5 business days;
• Any bonus that has not met the rollover requirements will be forfeited;
• Closed accounts cannot be reopened except through a special review process by the bento123 team.

Bento123 shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to financial losses resulting from game outcomes, service disruptions, or inability to access your account.

The bento123 platform is provided on an "as is" and "as available" basis. While we strive to maintain 99.9% platform availability, we do not guarantee that the service will always be free from interruptions or technical errors.

The collection, storage, and use of members' personal data by bento123 is subject to our separate Privacy Policy. By agreeing to these Terms and Conditions, you also agree to the bento123 Privacy Policy.

In summary, bento123 is committed to:

• Not selling or disclosing members' personal information to third parties for marketing purposes without explicit consent;
• Storing all personal data on servers protected to international security standards;
• Providing members access to view, amend, or request deletion of their personal data in accordance with rights granted by law;
• Maintaining transaction logs for the period required by legal compliance obligations.

For more information on how we handle your personal data, please refer to Privacy Policy in full.

Bento123 reserves the right to amend, update, or replace any part of these terms at any time. Amendments take effect upon publication on the platform. We will endeavour to notify members of significant changes via in-app notices or email.

Continued use of the platform after any amendments to the terms constitutes acceptance of the revised terms. If you disagree with the changes, you have the right to stop using the platform and close your account.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which bento123 is licensed to operate. Any dispute that cannot be resolved through negotiation will be referred to a mutually agreed arbitration process.